Understanding the Master Department in Manifestly

What Is the Master Department?

When your Manifestly account is created, a Master Department is automatically added.
This department is not intended for running workflows. Instead, it serves as a container for account administrators who have full access to system-wide settings.

Who Belongs in the Master Department?

Only users who manage your organization’s Manifestly account should be members of the Master Department. This typically includes:

• Account owners or primary admins
• IT or security administrators who manage authentication (SSO)

Regular team members and workflow participants should belong to other departments you create for day-to-day operations.

What Can Master Department Admins Do?

Admins in the Master Department have global permissions across your account. This includes the ability to:

• Manage the subscription and billing details
• Configure SSO (Single Sign-On) and other authentication settings
• Create API keys for use in integrations
• Create, rename, or delete departments