Understanding the Master Department in Manifestly
What Is the Master Department?
When your Manifestly account is created, a Master Department is automatically added.
This department is not intended for running workflows. Instead, it serves as a container for account administrators who have full access to system-wide settings.
You can see who is in the Master Department, and move people in or out, on the team management page.
Where Your Workflows Should Live
Because the Master Department is not the place to run work, every new account is created with a second department named Workflows.
Keeping the work out of the Master Department is what lets you give people access to the workflows they need without also giving them control of the account — billing, SSO, API keys, and departments all follow from Master Department membership.
For the permission levels themselves, see Managing Users and Their Permissions.
Who Belongs in the Master Department?
Only users who manage your organization’s Manifestly account should be members of the Master Department. This typically includes:
- Account owners or primary admins
- IT or security administrators who manage authentication (SSO)
Regular team members and workflow participants should belong to other departments you create for day-to-day operations.
What Can Master Department Admins Do?
Admins in the Master Department have global permissions across your account. This includes the ability to:
- Manage the subscription and billing details
- Configure SSO (Single Sign-On) and other authentication settings
- Create API keys for use in integrations
- Create, rename, or delete departments